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Answering Service Representative (English/Ingles) - Afternoon Shift

Afternoon Shift

$ 11.500,00 (Mensual) ·  Mérida, Yucatán ·  9 de abril

  • Descripción

  • At Dedicated People we are looking for reliable and positive individuals to be a TAS Representative. Our focus on providing exceptional customer care is first and foremost. We want you to start a career with us and empower you to do an excellent job!

    Quaifications:

    • High-school diploma or GED.

    • Excellent verbal and written communication skills.

    • Ability to understand, and execute written and verbal instructions.

    • Good typing, computer and organizational skills.

    • Multitasking skills.

    • Understanding of phone etiquette.

    • Customer service experience.

    • Ability to work in a team.

    • Able to deliver excellent customer service, externally and internally

    What we offer you:

    • Competitive Salary

    • All legal benefits

    • Incentives

    • Continuous training

    • Growth opportunities

    • Great work environment

    • Team building activities

    Duties and responsabilites:

    • Answering incoming calls, greeting the callers, providing required information, transferring incoming calls and taking messages.

    • Operating communication systems like telephone, intercom, switchboard, computer softwares.

    • Relaying and routing verbal and written messages. Making telephone calls or arranging conference calls as directed.

    • Routing urgent and emergency calls appropriately, using paging and interoffice communication equipment.

    • Performing clerical duties like proofreading, typing, accepting orders, scheduling appointments

    What does an answering service do?

    As a TAS (Telephone Answering Service) representative. You will receive inbound calls for business all over North America. Your job will be to take messages for the business you are answering for. Depending the type of business, you may also schedule, cancel and change appointments, direct callers to other resources or make follow up calls.

    Become Dedicated, apply with us today!
  • Requerimientos

  • Educación mínima: Educación media superior -Bachillerato General
  • Años de experiencia: 2
  • Idiomas: Inglés
  • Edad: entre 18 y 55 años
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No
  • Personas con discapacidad: Sí

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Resumen del empleo

  • Answering Service Representative (English/Ingles)

  • Mérida, Yucatán

  • Empresa

    Dedicated People
  • Tipo de contrato

    Contrato por tiempo indeterminado

  • Jornada

    Tiempo Completo

  • Salario

    $ 11.500,00 (Mensual)

  • Postularme